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Shipping Policy
We ship worldwide from our fulfilment partners. Here is everything you need to know about how and when your order will arrive.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Rates & Delivery Times
| Destination | Shipping Cost | Estimated Delivery |
|---|---|---|
| Morocco (domestic) | 34 MAD | 5–10 business days |
| International (Europe, USA, Canada, etc.) | 180 MAD | 10–20 business days |
| Rest of World (Africa, Asia, etc.) | From $25 USD | 15–25 business days |
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your shipment using our Track Your Order page at any time.
Customs & Duties
International orders may be subject to customs fees, import taxes, or duties charged by your country. These charges are the responsibility of the buyer and are not included in our shipping rates. Please check your local customs regulations before ordering.
Delays
Delivery times are estimates and may be affected by customs clearance, public holidays, or courier delays. If your order is significantly delayed, please contact us and we will do our best to help.